SoftBank Robotics · Social and companion robots
Pepper
A discontinued social humanoid robot designed for public interaction and customer service roles
Overview
This wheeled humanoid robot was engineered to interact with people through conversation and a chest-mounted display. It could perceive surroundings and respond to human emotion using its integrated cameras and sensors, suitable for customer-facing environments. Pepper was previously deployed across sectors like retail, hospitality, and education.
Specifications
- Deployment Stage
- Discontinued
- Communication
- WiFi, Ethernet
- Degrees of Freedom
- 20
- Height
- 1210 mm
- Locomotion
- Wheeled
- Max Speed
- 3 km/h
- Runtime
- 12 hours
- SDK Support
- Yes
- Sensors
- 2 RGB cameras, 3D camera, 4 microphones, touch sensors, sonar, laser, gyro, bumpers
- Weight
- 28 kg
- Width
- 485 mm
- Depth
- 425 mm
Where it performs
- Designed for direct interaction in customer-facing roles
- Equipped with comprehensive sensors for environmental perception
- Features a chest-mounted touch display for interactive content
What to check before buying
- The model is no longer in production, limiting new deployments
- Requires careful integration into specific service workflows
- Reliant on robust network connectivity for communication